Shipping Policy

Shipping Timeframes

Please note that our shipping times are estimated in business days and do not include weekends or holidays.
Orders typically take 24 hours to process before being dispatched.

Shipping Locations

We ship from our facilities located in the UK, USA, and Asia. Depending on the location of your order, it will be dispatched from the nearest facility to ensure faster delivery.

Contact Information

For any inquiries, please reach out to us at info@lussohome.co.uk. Our dedicated but small team is committed to responding to your queries as quickly as possible.

Unclaimed Parcels

Non-Refundable: Unclaimed packages are not eligible for a refund. We highly recommend tracking your shipments and arranging for timely receipt of your orders.

Reshipment: If you would like to have an unclaimed package reshipped, please note that additional shipping charges will apply. The cost for reshipment will be calculated based on the package size, weight, and destination.

Thank you for your understanding and cooperation.

Free shipping

Free worldwide shipping, customs and duties taxes included with every order.

Customer service

We are available 365 days a year to answer any questions you may have via email or live chat.

Secure payment

Your payment information is processed securely with multiple options from you to choose from.

Free Returns

We offer hassle free returns please get in touch if you need to return an item.